Privacy Policy

1. Introduction

Welcome to Qedava's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate services, visit our website, or engage with us in any capacity.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our real estate services
• Express interest in buying, selling, or renting property
• Request property viewings or consultations
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or contact forms

This information may include:

• Full name and contact details (email address, phone number, postal address)
• Financial information (income, credit history, mortgage pre-approval status)
• Property preferences and requirements
• Identification documents (as required for property transactions)
• Employment information and references

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Real Estate Services: To match you with suitable properties, arrange viewings, and facilitate property transactions
• Communication: To respond to your inquiries, provide updates on properties, and send important notifications
• Marketing: To send you promotional materials, property listings, and market insights (with your consent)
• Transaction Processing: To process rental applications, sales agreements, and related documentation
• Legal Compliance: To comply with legal obligations, including anti-money laundering regulations and property disclosure requirements
• Service Improvement: To analyze usage patterns and improve our website and services
• Security: To protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Property Owners and Landlords: When you express interest in a property, we share relevant information with property owners or their representatives
• Service Providers: We work with third-party companies that provide services such as property valuation, legal services, mortgage brokerage, and background checks
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• With Your Consent: We may share information with other parties when you have given explicit consent

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage systems with restricted access
• Regular security assessments and updates
• Employee training on data protection practices
• Confidentiality agreements with third-party service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Property transaction records may be retained for extended periods to comply with legal and regulatory requirements.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to the processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites, including property listing platforms, mortgage calculators, and partner services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.